Kursusmål
Introduction:
The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft® Windows® XP Professional in a variety of stand-alone and network operating system environments. Customers have indicated that they require an in-depth training solution for implementing and supporting Windows XP Professional. Therefore, this course will address customers' needs for knowledgeable personnel that can support desktops running Windows XP Professional.

This course is based on an interim build of Windows XP Professional.

At the end of the course, students will be able to:
- Install Windows XP Professional and upgrade to Windows XP Professional.
- Automate an installation of Windows XP Professional by using answer files and Uniqueness Database Files (UDFs), or by using the System Preparation Tool in Microsoft Windows 2000.
- Configure and manage hardware on a computer running Windows XP Professional.
- Troubleshoot the boot process and other system issues.
- Configure Windows XP Professional to operate on Microsoft Windows networks.
- Configure the desktop environment, and use profiles to control desktop customization.
- Configure and support Transmission Control Protocol/Internet Protocol (TCP/IP).
- Configure and troubleshoot name resolution.
- Configure Windows XP Professional for networks running Novell NetWare and UNIX operating systems.
- Support remote users.
- Configure Windows XP Professional for mobile computing.
- Manage disks.
- Configure and manage file systems.
- Monitor resources and performance.

This course will be associated with the Windows XP Professional exam 70-270, Installing, Configuring, and Administering Microsoft Windows XP Professional.

Deltagere
Audience:
The target audience consists of IT support professionals who:
- Are new to the Windows XP Professional environment.
- Provide help desk support for Windows XP Professional desktops.
- Provide support for the Whistler Server family of products, or support for a Microsoft Windows XP solution environment.
- Support Windows XP Professional in non-Microsoft network operating systems.

Before attending this course, students must have:
- A+ certification, or equivalent knowledge.
- Net+ certification, or equivalent knowledge.
- Completed Course 2028, Basic Administration of Microsoft Windows 2000, or have equivalent knowledge of administrative tasks.

Kursusmateriale
The student kit includes a comprehensive workbook, and an evaluation copy of Windows XP Professional for classroom use.
The course materials, lectures, and lab exercises are in English. To benefit fully from our instruction, students need an understanding of the English language and completion of the prerequisites. The course will be conducted in Danish.

Installing Microsoft Windows XP Professional

• Planning an Installation of Microsoft Windows XP Professional
• Installing Windows XP Professional from a Product CD
• Installing Windows XP Professional over a Network
• Upgrading to Microsoft Windows XP Professional.
• Transferring User Settings by Using the USMT
• Activating Windows XP Professional
• Troubleshooting Failed Installations
• Planning a Microsoft Windows XP Professional installation.
• Installing Windows XP Professional.
• Upgrading Microsoft Windows 98 to Windows XP Professional.

Automating an Installation of Microsoft Windows XP Professional

• Introduction to Automating an Installation of Windows XP Professional
• Creating Answer Files
• Creating a Uniqueness Database File
• How Setup Uses Answer Files and UDFs
• Performing an Automated Installation of Windows XP Professional
• Introduction to Creating and Deploying an Image
• Preparing a Reference Computer
• Creating, Testing, and Deploying an Image
• Remote Installation Services
• Creating an answer file by using the Setup Manager Wizard.
• Editing the Unattend.txt file and performing an unattended installation.

Configuring Hardware on a Computer Running Microsoft Windows XP Professional

• Installing and Configuring Hardware Devices
• Working with Drivers
• Troubleshooting Hardware Devices
• Adding and removing devices by using the Hardware Wizard.
• Using Driver Rollback to restore a device driver.

Managing Disks

• Working with Disk Management
• Working with Basic Disks
• Working with Dynamic Disks
• Preparing Disks When Upgrading to Windows XP Professional
• Managing Disks
• Defragmenting Volumes

Configuring and Managing File Systems

• Working with File Systems
• Managing Data Compression
• Securing Data by Using EFS
• Configuring disk compression.
• Securing files by using EFS.

Troubleshooting the Boot Process and Other System Issues

• Examining the Windows XP Professional Boot Process
• Controlling System Settings During the Boot Process
• Changing Startup Behavior Using the Boot.ini File
• Using Advanced Boot Options to Troubleshoot Startup Problems
• Using the Recovery Console to Start the Computer
• Restoring a Computer to a Previous State

Configuring the Desktop Environment

• Configuring User Desktop Settings
• Customizing the Desktop Environment
• Configuring System Settings
• Understanding How User Profiles and Group Policy Affect Desktop Customization
• Using Remote Assistance
• Customizing the desktop.
• Managing user profiles.
• Using Remote Assistance.

Configuring TCP/IP Addressing and Name Resolution

• Configuring IP Addresses
• Troubleshooting IP Addresses
• Determining TCP/IP Name Resolution Methods
• Configuring a DNS and WINS Client
• Connecting to a Remote Host
• Configuring IP addresses for Windows XP Professional.
• Configuring the DNS client for Windows XP Professional.

Configuring Microsoft Windows XP Professional to Operate in Microsoft Windows Networks

• Examining Workgroups and User Accounts
• Creating and Authenticating Local User Accounts
• Configuring Local Security
• Configuring Logon Options in a Workgroup
• Configuring Networking Options in a Workgroup
• Joining a Domain
• Operating in a Domain
• Operating in a workgroup.
• Operating in a domain.

Supporting Remote Users

• Establishing Remote Access Connections
• Connecting to Virtual Private Networks
• Configuring Inbound Connections
• Configuring Authentication Protocols and Encryption
• Using Remote Desktop
• Storing User Names and Passwords to Facilitate Remote Connections
• Configuring a VPN connection.
• Configuring and using Remote Desktop.
• Storing user names and passwords.

Configuring Microsoft Windows XP for Mobile Computing

• Configuring Hardware for Mobile Computing
• Configuring Power Management Options for Mobile Computing
• Making Files, Folders, and Web Pages Available for Offline Use
• Configuring Power Options.
• Configuring offline files.

Monitoring Resources and Performance

• Determining System Information
• Using Task Manager to Monitor System Performance
• Using Performance and Maintenance Tools to Improve Performance
• Monitoring Event Logs
• Configuring Program Compatibility