MD-100T04 - Maintaining Windows 10 kursus

Det lærer du

På dette kursus lære du at vedligeholde og monitorer Windows 10, vi skal se på hvordan du kan bruge forskellige værktøjer til at monitorer hardware, software og selve Operativ Systemet for at kunne være på forkant med evt. problemer der kan opstå.

Efter kurset vil du være I stand til at:
  • Bruge de forskellige Windows fejlsøgningsværktøjer
  • Fejlsøge en Windows installation
  • Fejlsøge installation af software
  • Fejlsøge Internet Explorer indstillinger
  • Fejlsøge problemer med login
  • Fejlsøge hardware relaterede problemer

Det får du

Før kurset
  • Mulighed for at tale med en instruktør, der kan hjælpe dig med at finde det helt rigtige kursus.

  • På kurset
  • Undervisning af Danmarks mest erfarne instruktørteam i hyggelige og fuldt opdaterede kursuslokaler i centrum af København.
  • Et kursus bestående af en vekslen mellem teori og praktiske øvelser. Vi ved, hvor vigtigt det er, at du får tid til at arbejde med opgaverne i praksis, og derfor har vi altid fokus på hands-on i undervisningen.
  • Adgang til Microsofts digitale kursusmateriale (DMOC) samt Microsoft Labs Online.
  • Fuld forplejning, som inkluderer morgenmad, friskbrygget kaffe, te, frugt, sodavand, frokost på en italiensk restaurant på Gråbrødretorv, kage, slik, og naturligvis Wi-Fi til dine devices.

Efter kurset
  • Adgang til vores gratis hotline, som betyder, at du op til et år efter kurset kan ringe eller skrive til os, hvis du har spørgsmål til de emner, der er blevet gennemgået på kurset.
  • Vores unikke tilfredshedsgaranti, som er din tryghed for at få fuldt udbytte af dit kursus.

Få det optimale ud af kurset

For at få det bedste ud af kurset er det en fordel hvis du har erfaring med operativsystemer, Active Directory og netværk

Kursusindhold

Module 1: Supporting the Windows 10 Environment

This module will cover the Windows 10 architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimize Windows 10.

Lessons:
  • Troubleshooting Windows
  • Troubleshooting Tools

After completing this module, students will be able to:
  • Describe the Windows architecture.
  • Describe key stages in troubleshooting.
  • Describe the purpose and benefits of the various tools in Windows.
  • Use monitoring tools to establish a performance baseline.
  • Optimize performance on Windows 10 clients.
Module 2: Troubleshooting the Windows OS

In this module, Students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services.

Lessons:
  • Troubleshooting Windows Startup
  • Troubleshooting Operating System Service Issues
  • Troubleshooting Sign-In Issues

After completing this module, students will be able to:
  • Describe the various methods identifying and recovering from startup issues.
  • Describe when to use the various advanced startup options.
  • Identify and disable a failed service
  • Identify and mitigate common locked account scenarios.
Module 3: Troubleshooting Files & Applications

This module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.

Lessons:
  • File Recovery in Windows 10
  • Application Troubleshooting

After completing this module, students will be able to:
  • Describe the different methods of file recovery.
  • Configure Windows 10 to support individual file and system recovery.
  • Recover a device using the Reset This PC function.
  • Solve application compatibility issues with the Application Compatibility Toolkit.
  • Troubleshoot common browser issues.
Module 4: Troubleshooting Hardware and Drivers

This module introduces hardware troubleshooting. Students will learn about driver management and how to troubleshoot devices. Students will also learn steps for troubleshooting system hardware and external peripherals such as USB drives and printers, including diagnostic methods and remediation.

Lessons:
  • Troubleshooting Device Driver Failures
  • Overview of Hardware Troubleshooting
  • Troubleshooting Physical Failures

After completing this module, students will be able to:
  • Troubleshoot and remediate driver issues.
  • Troubleshoot Peripherals
  • Diagnose and replace hardware.
Module 5: Course Conclusion

Lessons:
  • Final Exam

Relaterede kurser

MD-100T01 - Installing Windows 10
MD-100T02 - Configuring Windows 10
MD-100T03 - Protecting Windows 10
MD-101T01 - Deploying the Modern Desktop
MD-101T02 - Managing Modern Desktops and Devices
MD-101T03 - Protecting Modern Desktops and Devices

Kontaktoplysninger

Adresse
Amagertorv 21
1160 København K