MOC 10997: Office 365 Administration and Troubleshooting kursus

Kursusmål

Dette er et tre-dages instruktør ledet kursus, der er rettet imod IT-fagfolk, der deltager i administration, konfiguration, fejlfinding og drift af Office 365-tjenester, herunder dets identiteter, afhængigheder, krav og støtte teknologier. Dette kursus fokuserer på de færdigheder, der kræves til at administrere og fejlfinde Office 365 og tjenester i Office 365, så som Exchange Online, SharePoint Online og Skype for Business. Kurset dækker også sikkerheds- og compliancefunktionerne i Office 365.

Målgruppeprofil
Dette kursus er beregnet til it-fagfolk og systemadministratorer, der gerne vil lære at administrere og fejlfinde Office 365. Disse fagfolk skal have mindst tre års erfaring inden for deres respektive områder - typisk inden for systemadministration, netværksadministration, og messaging.

Ved kursets afslutning
Efter at have afsluttet dette kursus, vil kursisterne være i stand til:
  • Beskrive Office 365-tjenester.
  • Administrere Office 365 ved hjælp af grafisk brugergrænseflade (GUI) og Windows PowerShell.
  • Administrere og fejlfinde bibliotekssynkronisering og katalogobjekter.
  • Administrere og fejlfinde Skype for Business.
  • Administrere og fejlfinde SharePoint Online.
  • Administrere og fejlfinde Office 365 ProPlus.
  • Administrere og fejlfinde kravspecifikationer og sikkerhed i Office 365.

Deltagere

Før deltagelse i dette kursus bør eleverne have:
  • Mindst to års erfaring med administration af Windows Server-operativsystemet, herunder Windows Server 2012 eller nyere.
  • Mindst et års erfaring med at arbejde med Active Directory Domain Services (AD DS).
  • Mindst et års erfaring med at arbejde med navneopløsning, herunder DNS.
  • Erfaringer med certifikater, herunder PKI-certifikater (Public Key Infrastructure).
  • Erfaringer med Windows PowerShell.
  • Erfaringer med at arbejde med Exchange Server 2013 eller nyere, Lync 2013 Server eller Skype for Business 2015 Server og SharePoint Server 2013 eller nyere er gavnlige, men ikke påkrævede.
  • En forståelse af følgende begreber som de vedrører Office 365:
  • Microsoft Cloud Services.
  • Office 365 platformen.

Kursusmateriale

Før kurset
  • Mulighed for at tale med en instruktør, der kan hjælpe dig med at finde det helt rigtige kursus.

På kurset
  • Undervisning af Danmarks mest erfarne instruktørteam i hyggelige og fuldt opdaterede kursuslokaler i centrum af København.
  • Et kursus bestående af en vekslen mellem teori og praktiske øvelser. Vi ved, hvor vigtigt det er, at du får tid til at arbejde med opgaverne i praksis, og derfor har vi altid fokus på hands-on i undervisningen.
  • Adgang til Microsofts digitale kursusmateriale (DMOC) samt Microsoft Labs Online.
  • Fuld forplejning, som inkluderer morgenmad, friskbrygget kaffe, te, frugt, sodavand, frokost på en italiensk restaurant på Gråbrødretorv, kage, slik, og naturligvis Wi-Fi til dine devices.

Efter kurset
  • Adgang til vores gratis hotline, som betyder, at du op til et år efter kurset kan ringe eller skrive til os, hvis du har spørgsmål til de emner, der er blevet gennemgået på kurset.
  • Vores unikke tilfredshedsgaranti, som er din tryghed for at få fuldt udbytte af dit kursus.

Kurset bliver afholdt på dansk, men vi benytter Microsofts digitale materiale (DMOC), som er på engelsk. På kurset bliver der stillet en Surface tablet til rådighed, som kan anvendes til læsning af materialet. Du vil efterfølgende have adgang til materialet både online og lokalt. I tilfælde af at Microsoft laver en ny version af kursusmaterialet, vil du automatisk få adgang til det. Derudover vil du have adgang til øvelser via Microsoft Labs Online i 180 dage i alt, og du kan derfor fortsætte eller starte forfra på en øvelse hjemmefra, under eller efter kurset, alt efter behov.

Kursusindhold

Module 1: Office 365 services overview
This module describes Office 365 services, licensing, tenant, and clients.
Lessons
  • Overview of Office 365 services
  • Office 365 licensing overview
  • Office 365 tenant configuration
  • Office 365 clients
Lab : Office 365 services overview
  • Setting up Office 365 lab environment
  • Office 365 Domain Name System (DNS) management
  • Office 365 service configuration
After completing this module, students will be able to:
Describe Office 365 services.
Explain Office 365 licensing.
Configure an Office 365 tenant.
Describe Office 365 clients.
Module 2: Office 365 administration, tools, and techniques
This module describes the tools used for Office 365 administration.
Lessons
  • Managing Office 365 with administrative portals
  • Managing Office 365 with Windows PowerShell
  • Managing administrative access in Office 365
  • Troubleshooting administration in Office 365
Lab : Administering Office 365
  • Using administrative portals
  • Administering Office 365 with Windows PowerShell
  • Configuring delegated administrators
  • Troubleshooting administrative access in Office 365
After completing this module, students will be able to:
  • Manage Office 365 with administrative portals.
  • Manage Office 365 with Windows PowerShell.
  • Manage administrative access in Office 365.
  • Troubleshoot administration in Office 365.
Module 3: Administering and troubleshooting directory synchronization and directory objects
This module describes how to administer and troubleshoot directory synchronization with Azure AD Connect, and how to administer user and group objects in Office 365.
Lessons
Directory synchronization and federation overview
  • Azure AD Connect management
  • Managing users and groups objects in Office 365
  • Troubleshooting objects and directory synchronization in Office 365
Lab : Administering directory synchronization, users, and groups in Office 365
  • Configuring Azure AD Connect
  • Managing Office 365 users and groups by using the Office 365 admin center
  • Managing Office 365 password policies
  • Troubleshooting users and directory synchronization
After completing this module, students will be able to:
  • Describe directory synchronization and federation overview.
  • Explain Azure AD Connect management.
  • Manage users and group objects in Office 365.
  • Troubleshoot objects and directory synchronization in Office 365.

Module 4: Administering and troubleshooting Microsoft Exchange Online
  • This module describes how to administer and troubleshoot Exchange Online service in Office 365.
  • Lessons
  • Overview of Exchange Online management
  • Administering Exchange Online recipients
  • Administering client access policies in Exchange Online
  • Troubleshooting Exchange Online
Lab : Administering and troubleshooting Exchange Online
  • Configuring and administering Exchange Online recipients
  • Configuring delegated administration
  • Configuring client access policies
  • Troubleshoot Exchange Online
After completing this module, students will be able to:
  • Describe Exchange Online management.
  • Administer Exchange Online recipients.
  • Administer client access policies in Exchange Online.
  • Troubleshoot Exchange Online.
Module 5: Administering and troubleshooting Skype for Business
This module describes how to administer and troubleshoot Skype for Business service in Office 365.
Lessons
  • Skype for Business management overview
  • Administering users and connectivity in Skype for Business
  • Troubleshooting Skype for Business
Lab : Administering Skype for Business Online
  • Configuring Skype for Business Online organization settings
  • Configuring Skype for Business Online user settings
  • Troubleshooting Skype for Business Online
After completing this module, students will be able to:
  • Describe Skype for Business management.
  • Administer users and connectivity in Skype for Business Office 365 tenant
  • configuration.
  • Troubleshoot Skye for Business.

Module 6: Administering and troubleshooting SharePoint Online
This module describes how to administer and troubleshoot SharePoint Online service in Office 365.
Lessons
  • SharePoint Online management overview
  • Administering SharePoint Online site collections
  • Administering external users in SharePoint Online
  • Configuring OneDrive for Business
  • Troubleshooting SharePoint Online
Lab : Configuring and administering SharePoint Online
  • Configuring SharePoint Online settings
  • Creating and configuring a SharePoint site collection
  • Configuring and verifying external user sharing
  • Configuring OneDrive for Business
  • Troubleshooting SharePoint Online

After completing this module, students will be able to:
  • Describe SharePoint Online management.
  • Administer SharePoint Online site collections.
  • Administer external users in SharePoint Online.
  • Plan and configure OneDrive for Business.
  • Troubleshoot SharePoint Online.
Module 7: Planning and deploying Office 365 ProPlus
This module describes how to plan and implement the deployment of Office 365 ProPlus.
Lessons
  • Overview of Office 365 ProPlus
  • Managing user-driven Office 365 ProPlus deployments
  • Troubleshooting Office 365 ProPlus deployments
Lab : Managing Office 365 ProPlus installations
  • Preparing Office 365 ProPlus installations
  • Managing user-driven Office 365 ProPlus installations
  • Managing centralized Office 365 ProPlus installations
  • Troubleshooting Office 365 ProPlus deployments
After completing this module, students will be able to:
  • Describe Office 365 ProPlus.
  • Manage user-driven Office 365 ProPlus deployments.
  • Troubleshoot Office 365 ProPlus deployments.
Module 8: Administering and troubleshooting compliance and security in Office 365
This module describes how to administer and troubleshoot compliance and security features in Office 365.
Lessons
  • Overview of compliance features in Office 365
  • Administering Azure Rights Management in Office 365
  • Administering compliance features in Office 365
  • Configuring and administering email security in Office 365
  • Troubleshooting Office 365 compliance and protection
Lab : Configuring and troubleshooting compliance and security
  • Configuring Rights Management in Office 365
  • Configuring compliance features
  • Configuring email protection
  • Troubleshooting security and compliance
After completing this module, students will be able to:
  • Describe compliance features in Office 365.
  • Administer Azure Rights Management in Office 365.
  • Administer compliance features in Office 365.
  • Configure and administer email security in Office 365.
  • Troubleshoot Office 365 compliance and protection.

Kontaktoplysninger

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